Our product starts with us understanding our pet parents’ needs; we are a pet first product and tech organisation that is building the experience our customers need to ensure their pets live long and happy lives. We operate as a remote first, agile, and fast moving organization, pushing the boundary of pet care via a global technology platform.
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Whether it’s #dogtok or #catstagram, the marketing team at FirstVet is at the forefront of all the latest trends and channels that engage pet parents globally. This truly international team leads initiatives ranging from branded content to growth and retention strategies.
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The commercial masterminds of how we operate with pets, their owners and our partners.
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At FirstVet, our People and Culture team handles everything related to our staff. Whether you're already part of our team or looking to join us, we're here to support you throughout your journey with us. From your initial contact with FirstVet to your last day, we're with you every step of the way. Our team is dedicated to not only recruiting and onboarding new employees, but also to finding ways to keep our current employees motivated and engaged. We strive to create an exciting work environment and empower our employees to perform at their very best. This includes setting up fun activities like an in-office ping pong table, offering remote working opportunities and flexible working hours, as well as providing office breakfasts. We're passionate about our people here at FirstVet, and our People and Culture team is here to make sure everyone is taken care of.
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We have excellent memory which helps us create transparent and accurate figures on the past (Bookkeeping & Accounting). We have the ability to see the future, which helps us in financial planning e.g. forecasting/budgeting (FP&A). We also carry the purse - making sure people, suppliers and authorities are all paid in time (Treasury).
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We are the ones that make sure everyone plays by the rules, and sometimes we make the rules. We advise the different departments to limit legal risks in everything from contract negotiations to privacy questions with our skillset of diligence, sass and problem solving but are also often consulted in our capacity as crazy dog mums.
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We are the team that is responsible for providing assistance and resolving any issues our customers may have. We handle a wide range of tasks, including answering customer inquiries, providing technical support and guiding pet owners through the customer journey in the best way possible.
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