FIRSTVET – COOKIE-POLICY

Version 2022.1

1. INTRODUCTION

We, FirstVet AB, reg. nr 559047-9894, (“FirstVet”, “we”, “us”), use cookies on our website firstvet.com (the “Website”). In this policy you will find information about what cookies we use, what they are used for and what choices you can make regarding these cookies.

Together with cookies we also use other techniques such as beacons and pixel tags, all jointly referred to as “cookies”. Such techniques enable third parties to place cookies on the Website and collect information about how visitors use the Website in order for us to optimize our marketing.

Our use of cookies may collect personal data, for more information please see below.

2. WHAT ARE COOKIES?

Cookies are small text files that are stored on your device (computer, mobile phone etc.) with information when you visit the Website. There are temporary cookies and persistent cookies. Temporary cookies (also called session cookies) are saved on your device until you close the web browser. Persistent cookies are stored with an end date and when this date has passed the cookie is deleted. Cookies can be “first party” or “third party”. First party cookies are placed on the Website by FirstVet whereas third party cookies are placed on the Website by someone other than FirstVet, for example Facebook or Google.

Furthermore, cookies are usually segmented into four categories:

Necessary cookies – these cookies are essential for the function of the Website.

Preference cookies – these cookies enable the Website to save a visitor’s preferences in relation to e.g. language, currency or from where the user is visiting from.

Analytical cookies – these cookies are used to analyze how a visitor uses the Website, for example what parts of the Website it visits or what links it clicks, in order to improve the design and function of the Website.

Marketing cookies – these cookies are used to track a visitor’s use of the Website. The information is used for marketing purposes. For example, by knowing what items you have previously looked at we can refine our marketing in a way which we think would be more interesting for you.

3. COOKIE-PREFERENCES AND CONSENT

Before we can place a cookie on the Website, we must get your consent. Therefore, when you visit the Website from a device for the first time you will be asked to manage your cookie-preferences in our so-called cookie-banner. Your choices will be saved and only the cookies to which you have given your consent will be placed on the Website. Your preference-settings are saved for one (1) year. You can change your cookie-preferences at any time.

However, we do not need your consent for placing necessary cookies. Necessary cookies are cookies that are essential for the functioning of the Website.

Please note that your chosen preferences will only relate to the device you are using at the time. Should you use another device for vising the Website, you must manage your cookie-preferences for that specific device.

If you do not want to allow storing of cookies on your device this can also normally be disabled partly or fully in your browser settings function. In some web browsers you can for example block all cookies, allow only first party cookies, or delete cookies. You can also delete previously stored cookies in your web browser.

Please be aware that if you choose to delete or block necessary cookies it may result in the Website and our services not working properly.

4. PERSONAL DATA

Our use of cookies may lead to the processing of personal data. By giving us your consent for the use of cookies we may therefore get access to personal data regarding you. For example, if you choose to give your consent to cookies we might save an address that you have provided in relation to an earlier purchase to simplify your next purchase. This would amount to processing of personal data.

Should the information gathered from our use of cookies contain personal data, we will only process such data in compliance with our Privacy Policy, which you can find here [LINK].

5. CHANGES TO THIS POLICY

We may update this policy from time to time to reflect changes to the cookies we use or for other legal or regulatory reasons. Please visit this Cookie Policy regularly to stay informed about or use of cookies and related technologies. The date at the end of this policy indicates when it was last updated.

6. WHAT COOKIES ARE USED ON THE WEBSITE AND FOR WHAT PURPOSE?

In the table below the cookies on the Website are specified together with information about their purpose, duration and if the cookie is a first party or third party-cookie.

6.1 Necessary cookies

Cookie name

Issuer

Purpose

Duration

cd_user_id

FirstVet

Used to identify unique site users.

1 year

OptanonAlertBox Closed

OneTrust

Used to store information about whether a website user has received information about cookies so as not to display the same information for subsequent visits.

1 year

_hjSessionRejected

Hotjar

Used to reject access to the site in case of server overload. This cookie is only applied in extremely rare situations to prevent serious performance issues.

Session


6.2 Preference cookies

Cookie-nam

Issuer

Purpose

Duration

C

Adform

Used to identify whether a website user's browser accepts cookies.

1 month

OptanonConsent

OneTrust


Used to store information about the categories of cookies used on the website and whether a website user has given or withdrawn consent for the use of each category of cookies.

1 year



6.3 Analytical cookies

Cookie names

Vendor name

Intention

Duration

_ga


Google

Distinguish unique users by assigning a randomly generated number as an identifier. Used to calculate visitors, session, and campaign data for analytical purposes.

2 years

_hjIncludedInPageviewSample


Hotjar

Used to identify whether webbokt users are included in the data sampling defined by the site's page view limit.

A few seconds

vampid


Videoamp


Used to collect data about website users' behavior and interaction to optimize the site and present relevant ad.

1 year

_hjid


Hotjar

Used to identify a unique website user, to ensure that subsequent visits to the website from the same browser will be attributed to the same user ID.

1 year

MUID


Microsoft


Used to identify unique site users across different domains.

1 year

_gclxxxx


Google

Used for conversion tracking and calculates the number of visits and traffic sources.

3 months

_uetvid


Microsoft


Used to identify website users when they visit the site.

1 year

_hjAbsoluteSessionInProgress

Hotjar


Used to identify the first page view for a site user.

This is a true/false flag specified by the cookie.

A few seconds


_gid


Google

Distinguish unique users by assigning a randomly generated number as an identifier. Used to calculate visitors, session, and campaign data for analytical purposes.

24 hours


test_cookie

DoubleClick


Used to identify whether the website user's browser accepts cookies.

A few seconds

_hjIncludedInSessionSample


Hotjar


Used to identify site users as part of data sampling defined by the site's daily session limit.

A few seconds

_hjFirstSeen


Hotjar

Used to identify a new site user's first session on the site.

A few seconds

_gat_xxxxxxxxxxxxxxxxxxxxxxxxxx

Google

Used in conjunction with Google Analytics to prevent duplicate requests.

A few seconds

_gat_UA-nnnnnn-nn

Google

Used to identify a unique site user on multiple websites.

A few seconds

_ga_BN6VR35EXP


Google

Used to identify unique users

2 years

_spatialtemperature


re:cookies

Used to ensure that certain cookies are kept during multiple visits.

2 years

_spatialtemperature2


re:cookies

Used to ensure that certain cookies are kept during multiple visits.

2 years


6.4 Marketing cookies

Cookie names

Vendor name

Intention

Duration

_uetsid


Microsoft


Used to decide which ads to show to the specific visitor to the site.

24 hours

cto_tld_test


Criteo


Used to identify a unique website user and present it with relevant ad through real-time bidding for advertisers.

A few seconds


criteo_write_test


Criteo

Used to identify the site user across visits and devices to present the website user with relevant ad through real-time bidding for advertisers.

A few seconds

uid


Criteo


Used to identify the site user across visits and devices to present the website user with relevant ad through real-time bidding for advertisers.

1 year

cto_bundle

Criteo

Used to identify website user preferences regarding marketing.

1 year

IDE


DoubleClick

Used to enable real-time bidding for advertisers in connection with advertising on the website.

1 year

NID


Google

Used to detect whether the user is a robot or not and thus ensure safety.

6 months

_dc_gtm_UA-xxxxxxxx

Google

Used to enable the website to load scripts and code to present relevant ads.

A few seconds


7. CONTACT INFORMATION

If you want to know more about cookies or have any questions, please e-mail us at support@firstvet.com.

Last modification date: 4 January, 2022