In brief, the information you provide is used to:
Personal data and information about booked meetings are treated in confidentiality in accordance with the General Data Protection Regulation (GDPR). We do not store any personal data longer than necessary.
Video call with a veterinarian or specialist is recorded and maintained for 72 hours for reporting purposes and for customer support. Only FirstVet personnel have access to the video call and the recording is automatically deleted after 72 hours.