Emerald Life - unlimited free visits

As an Emerald Life customer, consultations with FirstVet for health conditions covered by your policy are free.

FirstVet is included in your pet insurance from Emerald Life

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Book a consultation

As an Emerald Life customer, consultations with FirstVet for health conditions covered by your policy are free. FirstVet can also give you advice about all aspects of your pet's health and wellbeing, including preventative care and nutrition.

✓ Included for free with your insurance policy

✓ FirstVet is open 24/7, 365 days per year

✓ 65% of cases are solved at home

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Who is Emerald Pet?

Emerald Life is a Covéa pet insurance brand. With over 60 years of trading experience, Covéa Insurance is a leading UK insurer serving over 2 million policyholders. They are perfectly placed with the knowledge and expertise to look after a diverse range of insurance needs.

Visit Emerald Life

How it works

1. Book an appointment

Download our app, register your pet and describe your pet's symptoms. Choose a time that suits you.

2. Consult with a vet via video call

Get advice from an experienced FirstVet vet through a video call. You’ll get a reminder by text shortly before the video call starts.

3. Get the journal to your email

After your consultation with the vet, you’ll get an email with the full record of your pets symptoms and the vet's recommendation.

Book an appointment

Emerald Customer Reviews

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Anne and Max

The consultation with Max was very good.

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Vanessa and Muffin

An amazing service, more than I expected and our problem regarding Muffins was solved quickly.

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Catherine and Daisy

The vet Emma was really helpful and reassuring about Daisy. She explained clearly what was happening, what to watch out for, how to help and when to get emergency help. Amazing service thank you.