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petGuard

petGuard - unlimited free visits

As a petGuard customer, consultations with FirstVet for health conditions covered by your policy are free.

FirstVet is included in your pet insurance from petGuard

As a petGuard customer, consultations with FirstVet for health conditions covered by your policy are free. FirstVet can also give you advice about all aspects of your pet's health and wellbeing, including preventative care and nutrition.

✓ Included for free with your insurance policy

✓ FirstVet is open 24/7, 365 days per year

✓ 65% of cases are solved at home

Who is petGuard?

petGuard is a Covéa pet insurance brand. With over 60 years of trading experience, Covéa Insurance is a leading UK insurer serving over 2 million policyholders. They are perfectly placed with the knowledge and expertise to look after a diverse range of insurance needs.

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How it works

1. Book an appointment

Download our app, register your pet and describe your pet's symptoms. Choose a time that suits you.

2. Consult with a vet via video call

Get advice from an experienced FirstVet vet through a video call. You’ll get a reminder by text shortly before the video call starts.

3. Get the journal to your email

After your consultation with the vet, you’ll get an email with the full record of your pets symptoms and the vet's recommendation.

petGuard Customer Reviews

Nichola and Winifred

Nichola and Winifred

Winifred was pleased she didn't have to be in the presence of a vet she prefers seeing them on a screen so they cannot come near here

Belinda and Bruna

Belinda and Bruna

Bruno’s FirstVet consultation went brilliant

Phoebe and Pablo

Phoebe and Pablo

The consultation was for Pablo, Rachel was so friendly and made the appointment so easy, it has been my first video vet's appointment. The advice given has really helped Pablo already and I’m so pleased I did the online appointment before causing stress on Pablo for going to a vet! Thank you so much