Costco - unlimited free visits

As a Costco customer, consultations with FirstVet for health conditions covered by your policy are free.

FirstVet is included in your pet insurance from Costco

Next available time in

Book a consultation

As a Costco customer, consultations with FirstVet for health conditions covered by your policy are free. FirstVet can also give you advice about all aspects of your pet's health and wellbeing, including preventative care and nutrition.

✓ Included for free with your insurance policy

✓ FirstVet is open 24/7, 365 days per year

✓ 65% of cases are solved at home

Who is Sterling Pet Solutions / Costco?

Costco is a Covéa pet insurance brand. With over 60 years of trading experience, Covéa Insurance is a leading UK insurer serving over 2 million policyholders. They are perfectly placed with the knowledge and expertise to look after a diverse range of insurance needs.

Visit Sterling Pet Solutions / Costco

How it works

1. Book an appointment

Download our app, register your pet and describe your pet's symptoms. Choose a time that suits you.

2. Consult with a vet via video call

Get advice from an experienced FirstVet vet through a video call. You’ll get a reminder by text shortly before the video call starts.

3. Get the journal to your email

After your consultation with the vet, you’ll get an email with the full record of your pets symptoms and the vet's recommendation.

Book an appointment

Costco Customer Reviews

Screenshot 2022 04 19 at 15 26 53

Donna and Percy

We spoke to Corina, it was very nice to get her recommendation to take Percy to emergency care. Corina was very friendly and caring

Screenshot 2022 04 19 at 15 27 27

Rebecca and Benji

Really well. Just needed reassurance that I was doing the right thing for Benji, without a huge vet bill!

Screenshot 2022 04 19 at 15 28 06

Alice and Luna

It went really well, the vet was very helpful in advising me on what to do with Luna