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Are you unsure whether a visit to your veterinary clinic is necessary? If you need professional advice, or you are not sure if a vet is open nearby, you can book a consultation with one of our FirstVet vets.\u003Cbr \u002F>\u003C\u002Fp>\n\u003Chr \u002F>\u003Ch2 dir=\"ltr\">Who are we?\u003C\u002Fh2>\n\u003Cp dir=\"ltr\">FirstVet started in 2016 in Sweden and has since launched across Scandinavia and the UK, as well as in Germany and the USA. FirstVet launched its UK online veterinary service in April 2019. We have been growing ever since and have helped more than 500,000 pets.\u003C\u002Fp>\n\u003Cp dir=\"ltr\">Our video vet service is staffed by experienced UK-registered veterinarians, who provide triage and advice, and if necessary, refer the owner and their pet to a physical veterinary clinic. Our service runs 24 hours a day and 7 days a week, so whether you are at home, at the park, or hiking in the mountains, our vets are here for you and your pet.\u003C\u002Fp>\n\u003Cp dir=\"ltr\">FirstVet is completely independent of other veterinary practices and companies. Our advice and guidance are based solely on the needs of your particular animal. If you have a dog, cat, rabbit, bird, rodent or fish, you can get help from FirstVet.\u003C\u002Fp>\n\u003Cp dir=\"ltr\">When we recommend that a pet goes to the clinic, we always recommend that they go to their registered practice in the first instance. We work with all veterinary practices and animal hospitals across the UK, including emergency vet clinics out of hours. If necessary, we can direct owners to their nearest local vet clinic using the Royal College of Veterinary Surgeons ‘\u003Ca href=\"https:\u002F\u002Ffindavet.rcvs.org.uk\u002Fhome\u002F\" target=\"_blank\" rel=\"noreferrer noopener\">Find a vet\u003C\u002Fa>’ tool.\u003C\u002Fp>\n\u003Cp dir=\"ltr\">After their consultation, owners receive a written summary of the consultation. If a pet needs to visit the vet, the animal's information is emailed to the clinic ahead of the visit.\u003C\u002Fp>\n\u003Chr \u002F>\u003Ch2 dir=\"ltr\">Video consultations are included in many pet insurance policies\u003C\u002Fh2>\n\u003Cp dir=\"ltr\">Our partnerships with twelve British pet insurance companies enable owners, who have a pet insured with one of our partners, to use FirstVet free through their policy.\u003C\u002Fp>\n\u003Cp dir=\"ltr\">FirstVet provides you with professional advice, tailored to your pet, as an alternative to ‘Dr Google’. Before a possible visit to a veterinary clinic, you can get advice on how to treat a problem at home or get an independent referral to a veterinary clinic if further investigation or treatment are needed.\u003C\u002Fp>\n\u003Cp dir=\"ltr\">Read more about prices and our agreements with insurance companies \u003Ca href=\"\u002Fuk\u002Fpricing-information\">here\u003C\u002Fa>.\u003Cbr \u002F>\u003C\u002Fp>\n\u003Chr \u002F>\u003Ch2 dir=\"ltr\">Our vets\u003Cbr \u002F>\u003C\u002Fh2>\n\u003Cp dir=\"ltr\">All our veterinarians are friendly, experienced and UK registered. \u003Ca href=\"\u002Fuk\u002Fveterinarians\">Meet\u003C\u002Fa> our vets!\u003C\u002Fp>\n\u003Chr \u002F>\u003Ch2 dir=\"ltr\">Frequently Asked Questions - FAQ\u003C\u002Fh2>\n\u003Cp dir=\"ltr\">\u003Ca href=\"\u002Fuk\u002Fsymptoms\">Here\u003C\u002Fa> you can read the most common symptoms and pet health questions, such as vomiting, diarrhoea, skin problems, first aid, nutrition and behaviour.\u003C\u002Fp>\n\u003Chr \u002F>\u003Ch2 dir=\"ltr\">How to use FirstVet\u003C\u002Fh2>\n\u003Cp dir=\"ltr\">FirstVet is your digital vet. To book an appointment, you need to download the FirstVet app in the App Store or Google Play and set up your FirstVet account. You can create an account with your email address and mobile phone number. Here are a few steps to help you \u003Ca href=\"\u002Fuk\u002Fhow-to-use-firstvet\">register\u003C\u002Fa>.\u003C\u002Fp>\n\u003Cp dir=\"ltr\">Once you have registered your pet(s) in our app, you always have a vet on hand. Our news emails are sent twice each month with links to useful articles on everything you need to know about your pet.\u003C\u002Fp>\n\u003Chr \u002F>\u003Ch2>Media\u003C\u002Fh2>\n\u003Cp dir=\"ltr\">For all media enquiries, please contact Deliberate PR: \u003Cem>\u003Ca href=\"mailto:FirstVet@deliberate-pr.com\" target=\"_blank\" rel=\"noreferrer noopener\">FirstVet@deliberate-pr.com\u003C\u002Fa>\u003C\u002Fem>\u003C\u002Fp>\n\u003Chr \u002F>\u003Ch2 dir=\"ltr\">When should I contact a vet?\u003C\u002Fh2>\n\u003Cp dir=\"ltr\">You can always \u003Ca href=\"\u002Fuk\u002Fdownload\">book a video call\u003C\u002Fa> with a vet at FirstVet if you have questions or concerns about your pet. 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Please contact your registered veterinary clinic for specific questions about your pet’s medication, prescriptions and repeat prescriptions.\u003C\u002Fp>\n\u003Chr \u002F>",{"inlineSvg":344},{"inner":11,"attr":345},{},"en-GB",[],{"id":349,"typeHandle":350,"sortOrder":351,"text":352,"textAlign":337,"level":8,"language":346,"index":23,"children":353},"148879","BlockAppBadgesSection",4,"Download",[],{"timeSlotDelay":355,"appLinks":357,"insurancePartners":374,"howFvWorks":601},{"number":356},5,{"linkWithImage":358},[359,368],{"id":360,"linkTo":361,"appType":362,"image":363,"downloadMessage":366,"appDescription":367},"53","https:\u002F\u002Fapp.adjust.com\u002Fe0vh1or","ios",[364],{"url":365},"https:\u002F\u002Fcms.firstvet.com\u002Fuploaded\u002Fimages\u002Fmisc\u002Fdownload-app-store.png","Low cost consultations, 24 hours a day.","Download for free",{"id":369,"linkTo":361,"appType":370,"image":371,"downloadMessage":366,"appDescription":367},"54","android",[372],{"url":373},"https:\u002F\u002Fcms.firstvet.com\u002Fuploaded\u002Fimages\u002Fmisc\u002Fdownload-google-play.png",[375,390,405,419,433,447,460,474,488,502,516,530,545,559,573,587],{"id":376,"title":377,"slug":378,"insuranceCompanyLogo":379,"insuranceCompanyLogoLarge":383,"redirectUrl":386,"redactorSimple":387,"priceInInsuranceTable":10,"insuranceOfferTitle":388,"insuranceOfferText":389},"85753","4Paws","4paws",[380],{"id":381,"url":382},"461655","https:\u002F\u002Fcms.firstvet.com\u002Fuploaded\u002Fimages\u002Fmisc\u002F_200xAUTO_resize_center_none\u002F4Paws_300x300.webp",[384],{"id":381,"url":385},"https:\u002F\u002Fcms.firstvet.com\u002Fuploaded\u002Fimages\u002Fmisc\u002F_400xAUTO_resize_center_none\u002F4Paws_300x300.webp","\u002Fuk\u002Finsurance\u002F4paws","\u003Cp>Free FirstVet consultations. 24 hours a day, 7 days a week. \u003C\u002Fp>","4Paws - unlimited free visits","As a 4Paws customer, consultations with FirstVet for health conditions covered by your policy are free.",{"id":391,"title":392,"slug":393,"insuranceCompanyLogo":394,"insuranceCompanyLogoLarge":398,"redirectUrl":401,"redactorSimple":402,"priceInInsuranceTable":10,"insuranceOfferTitle":403,"insuranceOfferText":404},"443018","Co-op","co-op",[395],{"id":396,"url":397},"443019","https:\u002F\u002Fcms.firstvet.com\u002Fuploaded\u002Fimages\u002Fmisc\u002F_200xAUTO_resize_center_none\u002Fcoop-logo-1200x630.png",[399],{"id":396,"url":400},"https:\u002F\u002Fcms.firstvet.com\u002Fuploaded\u002Fimages\u002Fmisc\u002F_400xAUTO_resize_center_none\u002Fcoop-logo-1200x630.png","\u002Fuk\u002Finsurance\u002Fco-op","\u003Cp>Free FirstVet consultations. 24 hours a day, 7 days a week.\u003C\u002Fp>","Co-op - Unlimited free visits","As a Co-op customer, consultations with FirstVet for health conditions covered by your policy are free. \n \nFirstVet can also give you advice about all aspects of your pet's health and wellbeing, including preventative care and nutrition.",{"id":406,"title":407,"slug":408,"insuranceCompanyLogo":409,"insuranceCompanyLogoLarge":413,"redirectUrl":416,"redactorSimple":402,"priceInInsuranceTable":10,"insuranceOfferTitle":417,"insuranceOfferText":418},"526851","Lifetime Pet Cover","lifetime-pet-cover",[410],{"id":411,"url":412},"526917","https:\u002F\u002Fcms.firstvet.com\u002Fuploaded\u002Fimages\u002Fmisc\u002F_200xAUTO_resize_center_none\u002Flpc_square_logo__3__720.webp",[414],{"id":411,"url":415},"https:\u002F\u002Fcms.firstvet.com\u002Fuploaded\u002Fimages\u002Fmisc\u002F_400xAUTO_resize_center_none\u002Flpc_square_logo__3__720.webp","\u002Fuk\u002Finsurance\u002Flifetimepetcover","Lifetime Pet Cover - unlimited free visits","As a Lifetime Pet Cover customer, consultations with FirstVet for health conditions covered by your policy are free.",{"id":420,"title":421,"slug":422,"insuranceCompanyLogo":423,"insuranceCompanyLogoLarge":427,"redirectUrl":430,"redactorSimple":387,"priceInInsuranceTable":10,"insuranceOfferTitle":431,"insuranceOfferText":432},"45480","LV","lv",[424],{"id":425,"url":426},"49528","https:\u002F\u002Fcms.firstvet.com\u002Fuploaded\u002Fimages\u002Fmisc\u002F_200xAUTO_resize_center_none\u002F300x300_FV_UK_ILOGO_LV1.png",[428],{"id":425,"url":429},"https:\u002F\u002Fcms.firstvet.com\u002Fuploaded\u002Fimages\u002Fmisc\u002F_400xAUTO_resize_center_none\u002F300x300_FV_UK_ILOGO_LV1.png","\u002Fuk\u002Finsurance\u002Flv","LV - unlimited free visits","As an LV customer, consultations with FirstVet for health conditions covered by your policy are free.",{"id":434,"title":435,"slug":436,"insuranceCompanyLogo":437,"insuranceCompanyLogoLarge":441,"redirectUrl":444,"redactorSimple":402,"priceInInsuranceTable":10,"insuranceOfferTitle":445,"insuranceOfferText":446},"534637","MORE THAN","more-than",[438],{"id":439,"url":440},"534638","https:\u002F\u002Fcms.firstvet.com\u002Fuploaded\u002Fimages\u002Fmisc\u002F_200xAUTO_resize_center_none\u002FMORE_THAN_Green_RGB.png",[442],{"id":439,"url":443},"https:\u002F\u002Fcms.firstvet.com\u002Fuploaded\u002Fimages\u002Fmisc\u002F_400xAUTO_resize_center_none\u002FMORE_THAN_Green_RGB.png","\u002Fuk\u002Finsurance\u002Fmore-than","MORE THAN - unlimited free visits","As a MORE THAN customer, you’re entitled to free consultations with FirstVet. This means you can chat with veterinary experts anytime you have concerns about your pet's health.",{"id":448,"title":449,"slug":449,"insuranceCompanyLogo":450,"insuranceCompanyLogoLarge":454,"redirectUrl":457,"redactorSimple":402,"priceInInsuranceTable":10,"insuranceOfferTitle":458,"insuranceOfferText":459},"332629","napo",[451],{"id":452,"url":453},"332630","https:\u002F\u002Fcms.firstvet.com\u002Fuploaded\u002Fimages\u002Fmisc\u002F_200xAUTO_resize_center_none\u002FNapo-logo-core_blue-1.png",[455],{"id":452,"url":456},"https:\u002F\u002Fcms.firstvet.com\u002Fuploaded\u002Fimages\u002Fmisc\u002F_400xAUTO_resize_center_none\u002FNapo-logo-core_blue-1.png","\u002Fuk\u002Finsurance\u002Fnapo","Napo - unlimited free visits","As a Napo customer, consultations with FirstVet for health conditions covered by your policy are free.",{"id":461,"title":462,"slug":463,"insuranceCompanyLogo":464,"insuranceCompanyLogoLarge":468,"redirectUrl":471,"redactorSimple":387,"priceInInsuranceTable":10,"insuranceOfferTitle":472,"insuranceOfferText":473},"92156","NCI","nci",[465],{"id":466,"url":467},"92159","https:\u002F\u002Fcms.firstvet.com\u002Fuploaded\u002Fimages\u002Fmisc\u002F_200xAUTO_resize_center_none\u002Flogo2.jpg",[469],{"id":466,"url":470},"https:\u002F\u002Fcms.firstvet.com\u002Fuploaded\u002Fimages\u002Fmisc\u002F_400xAUTO_resize_center_none\u002Flogo2.jpg","\u002Fuk\u002Finsurance\u002Fnci","NCI - unlimited free visits","As an NCI customer, consultations with FirstVet for health conditions covered by your policy are free.",{"id":475,"title":476,"slug":477,"insuranceCompanyLogo":478,"insuranceCompanyLogoLarge":482,"redirectUrl":485,"redactorSimple":402,"priceInInsuranceTable":10,"insuranceOfferTitle":486,"insuranceOfferText":487},"247934","Petgevity","petgevity",[479],{"id":480,"url":481},"534516","https:\u002F\u002Fcms.firstvet.com\u002Fuploaded\u002Fimages\u002Fmisc\u002F_200xAUTO_resize_center_none\u002Fpetgevity-logo-1.png",[483],{"id":480,"url":484},"https:\u002F\u002Fcms.firstvet.com\u002Fuploaded\u002Fimages\u002Fmisc\u002F_400xAUTO_resize_center_none\u002Fpetgevity-logo-1.png","\u002Fuk\u002Finsurance\u002Fpetgevity","Petgevity - unlimited free visits","As a Petgevity customer, consultations with FirstVet for health conditions covered by your policy are free.",{"id":489,"title":490,"slug":491,"insuranceCompanyLogo":492,"insuranceCompanyLogoLarge":496,"redirectUrl":499,"redactorSimple":387,"priceInInsuranceTable":10,"insuranceOfferTitle":500,"insuranceOfferText":501},"85749","petGuard","petguard",[493],{"id":494,"url":495},"85752","https:\u002F\u002Fcms.firstvet.com\u002Fuploaded\u002Fimages\u002Farticles\u002F_200xAUTO_resize_center_none\u002FRityta-4.png",[497],{"id":494,"url":498},"https:\u002F\u002Fcms.firstvet.com\u002Fuploaded\u002Fimages\u002Farticles\u002F_400xAUTO_resize_center_none\u002FRityta-4.png","\u002Fuk\u002Finsurance\u002Fpetguard","petGuard - unlimited free visits","As a petGuard customer, consultations with FirstVet for health conditions covered by your policy are free.",{"id":503,"title":504,"slug":505,"insuranceCompanyLogo":506,"insuranceCompanyLogoLarge":510,"redirectUrl":513,"redactorSimple":402,"priceInInsuranceTable":10,"insuranceOfferTitle":514,"insuranceOfferText":515},"476999","Pets in a Pickle","pets-in-a-pickle",[507],{"id":508,"url":509},"477043","https:\u002F\u002Fcms.firstvet.com\u002Fuploaded\u002Fimages\u002Fmisc\u002F_200xAUTO_resize_center_none\u002FPIAP-logo-new-450px.png",[511],{"id":508,"url":512},"https:\u002F\u002Fcms.firstvet.com\u002Fuploaded\u002Fimages\u002Fmisc\u002F_400xAUTO_resize_center_none\u002FPIAP-logo-new-450px.png","\u002Fuk\u002Finsurance\u002Fpets-in-a-pickle","Pets in a Pickle - unlimited free visits","As a Pets in a Pickle customer, consultations with FirstVet for health conditions covered by your policy are free.",{"id":517,"title":518,"slug":519,"insuranceCompanyLogo":520,"insuranceCompanyLogoLarge":524,"redirectUrl":527,"redactorSimple":387,"priceInInsuranceTable":10,"insuranceOfferTitle":528,"insuranceOfferText":529},"85761","PETtrac","pettrac",[521],{"id":522,"url":523},"85764","https:\u002F\u002Fcms.firstvet.com\u002Fuploaded\u002Fimages\u002Farticles\u002F_200xAUTO_resize_center_none\u002FRityta-6.png",[525],{"id":522,"url":526},"https:\u002F\u002Fcms.firstvet.com\u002Fuploaded\u002Fimages\u002Farticles\u002F_400xAUTO_resize_center_none\u002FRityta-6.png","\u002Fuk\u002Finsurance\u002Fpettrac","PETtrac - unlimited free visits","As a PETtrac insurance customer, consultations with FirstVet for health conditions covered by your policy are free.",{"id":531,"title":532,"slug":533,"insuranceCompanyLogo":534,"insuranceCompanyLogoLarge":538,"redirectUrl":541,"redactorSimple":542,"priceInInsuranceTable":10,"insuranceOfferTitle":543,"insuranceOfferText":544},"443016","PitPat","pitpat-2",[535],{"id":536,"url":537},"443017","https:\u002F\u002Fcms.firstvet.com\u002Fuploaded\u002Fimages\u002Fmisc\u002F_200xAUTO_resize_center_none\u002FPitPat-logo_2022-03-07-115326_fxqr.png",[539],{"id":536,"url":540},"https:\u002F\u002Fcms.firstvet.com\u002Fuploaded\u002Fimages\u002Fmisc\u002F_400xAUTO_resize_center_none\u002FPitPat-logo_2022-03-07-115326_fxqr.png","\u002Fuk\u002Finsurance\u002Fpitpat-2","\u003Cp>3 FirstVet consultations per year. 24 hours a day, 7 days a week.\u003C\u002Fp>","PitPat - 3 free visits","As a PitPat customer, you get a total of 3 consultations per year with FirstVet for health conditions. \n \nFirstVet can also give you advice about all aspects of your pet's health and wellbeing, including preventative care and nutrition.",{"id":546,"title":547,"slug":548,"insuranceCompanyLogo":549,"insuranceCompanyLogoLarge":553,"redirectUrl":556,"redactorSimple":402,"priceInInsuranceTable":10,"insuranceOfferTitle":557,"insuranceOfferText":558},"535938","Puffin Insurance","puffin-insurance",[550],{"id":551,"url":552},"535939","https:\u002F\u002Fcms.firstvet.com\u002Fuploaded\u002Fimages\u002Fmisc\u002F_200xAUTO_resize_center_none\u002FPI.com-flat-large-space.png",[554],{"id":551,"url":555},"https:\u002F\u002Fcms.firstvet.com\u002Fuploaded\u002Fimages\u002Fmisc\u002F_400xAUTO_resize_center_none\u002FPI.com-flat-large-space.png","\u002Fuk\u002Finsurance\u002Fpuffin-insurance","Puffin Insurance - unlimited free visits","Puffin Insurance customers can access free FirstVet consultations for any health conditions covered by their policy.",{"id":560,"title":561,"slug":562,"insuranceCompanyLogo":563,"insuranceCompanyLogoLarge":567,"redirectUrl":570,"redactorSimple":402,"priceInInsuranceTable":10,"insuranceOfferTitle":571,"insuranceOfferText":572},"375776","Revolut","revolut",[564],{"id":565,"url":566},"375778","https:\u002F\u002Fcms.firstvet.com\u002Fuploaded\u002Fimages\u002Fmisc\u002F_200xAUTO_resize_center_none\u002FRevolut-Logo.wine.png",[568],{"id":565,"url":569},"https:\u002F\u002Fcms.firstvet.com\u002Fuploaded\u002Fimages\u002Fmisc\u002F_400xAUTO_resize_center_none\u002FRevolut-Logo.wine.png","\u002Fuk\u002Finsurance\u002Frevolut","Revolut - Unlimited free visits","As a Revolut customer, consultations with FirstVet for health conditions covered by your policy are free. \n \nFirstVet can also give you advice about all aspects of your pet's health and wellbeing, including preventative care and nutrition.",{"id":574,"title":575,"slug":576,"insuranceCompanyLogo":577,"insuranceCompanyLogoLarge":581,"redirectUrl":584,"redactorSimple":387,"priceInInsuranceTable":10,"insuranceOfferTitle":585,"insuranceOfferText":586},"85703","RSPCA","rspca",[578],{"id":579,"url":580},"461870","https:\u002F\u002Fcms.firstvet.com\u002Fuploaded\u002Fimages\u002Fmisc\u002F_200xAUTO_resize_center_none\u002FRityta-3.png",[582],{"id":579,"url":583},"https:\u002F\u002Fcms.firstvet.com\u002Fuploaded\u002Fimages\u002Fmisc\u002F_400xAUTO_resize_center_none\u002FRityta-3.png","\u002Fuk\u002Finsurance\u002Frspca","RSPCA - unlimited free visits","As an RSPCA customer, consultations with FirstVet for health conditions covered by your policy are free.",{"id":588,"title":589,"slug":590,"insuranceCompanyLogo":591,"insuranceCompanyLogoLarge":595,"redirectUrl":598,"redactorSimple":402,"priceInInsuranceTable":10,"insuranceOfferTitle":599,"insuranceOfferText":600},"517847","Yes Insurance","yes-insurance",[592],{"id":593,"url":594},"535341","https:\u002F\u002Fcms.firstvet.com\u002Fuploaded\u002Fimages\u002Fmisc\u002F_200xAUTO_resize_center_none\u002FYes-Logo-Horizontal-Colored-L.png",[596],{"id":593,"url":597},"https:\u002F\u002Fcms.firstvet.com\u002Fuploaded\u002Fimages\u002Fmisc\u002F_400xAUTO_resize_center_none\u002FYes-Logo-Horizontal-Colored-L.png","\u002Fuk\u002Finsurance\u002Fyes-insurance","Yes Insurance - unlimited free visits","As a Yes Insurance customer, consultations with FirstVet for health conditions covered by your policy are free",{"heading":602,"columns":604,"cta":629},[603],{"sectionTitle":204},[605,613,621],{"id":606,"icon":607,"heading":611,"text":612},"346014",{"url":608,"inlineSvgOrig":609,"value":610},"https:\u002F\u002Fcms.firstvet.com\u002Fassets\u002Fstatic\u002Ficons\u002Fpictogram_24\u002FClock.svg","\u003Csvg width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\" xmlns=\"http:\u002F\u002Fwww.w3.org\u002F2000\u002Fsvg\">\n\u003Cpath d=\"M12 2C6.475 2 2 6.475 2 12C2 17.525 6.475 22 12 22C17.525 22 22 17.525 22 12C22 6.475 17.525 2 12 2ZM12 20.5C7.315 20.5 3.5 16.685 3.5 12C3.5 7.315 7.315 3.5 12 3.5C16.685 3.5 20.5 7.315 20.5 12C20.5 16.685 16.685 20.5 12 20.5ZM16.965 11.31L17.375 12.755L10.575 14.68C9.835 14.89 9.145 14.22 9.335 13.475L11.065 6.625L12.52 6.995L11 13L16.965 11.31Z\" fill=\"#110F0E\" fill-opacity=\"0.54\"\u002F>\n\u003C\u002Fsvg>\n","\u002Fpictogram_24\u002FClock.svg","1. Book an appointment","Download our app, register your pet and describe your pet's symptoms. Choose a time that suits you.",{"id":614,"icon":615,"heading":619,"text":620},"346021",{"url":616,"inlineSvgOrig":617,"value":618},"https:\u002F\u002Fcms.firstvet.com\u002Fassets\u002Fstatic\u002Ficons\u002Fpictogram_24\u002FVideo.svg","\u003Csvg width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\" xmlns=\"http:\u002F\u002Fwww.w3.org\u002F2000\u002Fsvg\">\n\u003Cpath d=\"M21.5 5.665C21.3359 5.66582 21.1745 5.70703 21.03 5.78499L17.315 7.78499C17.29 7.53999 17.27 7.285 17.24 7.045C17.1378 6.2039 16.7542 5.42198 16.1514 4.8265C15.5487 4.23102 14.7623 3.85695 13.92 3.76497C10.9824 3.43837 8.01764 3.43837 5.08002 3.76497C4.23774 3.85695 3.45132 4.23102 2.84858 4.8265C2.24583 5.42198 1.86219 6.2039 1.76002 7.045C1.58593 8.5303 1.49911 10.0245 1.50001 11.52V12.52C1.49911 14.0154 1.58593 15.5097 1.76002 16.995C1.86219 17.8361 2.24583 18.6179 2.84858 19.2133C3.45132 19.8088 4.23774 20.183 5.08002 20.275C8.01764 20.6016 10.9824 20.6016 13.92 20.275C14.7623 20.183 15.5487 19.8088 16.1514 19.2133C16.7542 18.6179 17.1378 17.8361 17.24 16.995C17.27 16.75 17.29 16.495 17.315 16.255L21.03 18.255C21.1748 18.332 21.336 18.3731 21.5 18.375C21.7652 18.375 22.0196 18.2696 22.2071 18.0821C22.3946 17.8946 22.5 17.6402 22.5 17.375V6.70492C22.5054 6.57027 22.4835 6.436 22.4357 6.31002C22.3878 6.18404 22.315 6.06902 22.2216 5.97188C22.1282 5.87475 22.0162 5.79745 21.8922 5.74471C21.7681 5.69197 21.6348 5.66489 21.5 5.665ZM16 12.5C15.9993 13.9386 15.9158 15.376 15.75 16.805C15.6846 17.3086 15.4519 17.7756 15.0892 18.1311C14.7265 18.4865 14.2548 18.7098 13.75 18.765C10.9253 19.0776 8.07472 19.0776 5.25001 18.765C4.74517 18.7098 4.27354 18.4865 3.91083 18.1311C3.54813 17.7756 3.31538 17.3086 3.25001 16.805C3.08438 15.376 3.0009 13.9386 3.00001 12.5V11.5C3.0009 10.0614 3.08438 8.62394 3.25001 7.19491C3.31538 6.69129 3.54813 6.22431 3.91083 5.86886C4.27354 5.5134 4.74517 5.29014 5.25001 5.23495C8.07472 4.92236 10.9253 4.92236 13.75 5.23495C14.2548 5.29014 14.7265 5.5134 15.0892 5.86886C15.4519 6.22431 15.6846 6.69129 15.75 7.19491C15.9158 8.62393 15.9993 10.0614 16 11.5V12.5ZM21 16.5L17.44 14.5999C17.48 13.8999 17.5 13.2 17.5 12.5V11.5C17.5 10.8 17.48 10.1 17.44 9.39998L21 7.49996V16.5Z\" fill=\"#110F0E\" fill-opacity=\"0.54\"\u002F>\n\u003C\u002Fsvg>\n","\u002Fpictogram_24\u002FVideo.svg","2. Consult with a vet via video call","Get advice from an experienced FirstVet vet through a video call. You’ll get a reminder by text shortly before the video call starts.",{"id":622,"icon":623,"heading":627,"text":628},"346028",{"url":624,"inlineSvgOrig":625,"value":626},"https:\u002F\u002Fcms.firstvet.com\u002Fassets\u002Fstatic\u002Ficons\u002Ficons_24\u002FEncyclopedia.svg","\u003Csvg width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\" xmlns=\"http:\u002F\u002Fwww.w3.org\u002F2000\u002Fsvg\">\n\u003Cpath d=\"M11 7.5H16V9H11V7.5ZM11 13H14.5V11.5H11V13ZM21 11V13C21 14.68 20.9 16.365 20.705 18.035C20.475 19.98 18.91 21.505 16.97 21.725C15.335 21.91 13.665 22 12 22C10.335 22 8.665 21.91 7.025 21.725C5.085 21.51 3.52 19.985 3.29 18.035C3.1 16.365 3 14.68 3 13V11C3 9.32 3.1 7.635 3.295 5.965C3.525 4.02 5.09 2.495 7.03 2.275C8.665 2.09 10.335 2 12 2C13.665 2 15.335 2.09 16.975 2.275C18.915 2.49 20.48 4.015 20.71 5.965C20.9 7.635 21 9.32 21 11ZM7 3.805C5.84 4.02 4.92 4.97 4.785 6.14C4.595 7.745 4.5 9.38 4.5 11V13C4.5 14.62 4.595 16.255 4.785 17.86C4.92 19.03 5.84 19.975 7 20.195V3.805ZM19.5 11C19.5 9.38 19.405 7.745 19.215 6.14C19.07 4.905 18.055 3.905 16.805 3.77C15.23 3.59 13.615 3.5 12 3.5C10.83 3.5 9.66 3.55 8.5 3.64V20.355C9.66 20.45 10.83 20.5 12 20.5C13.615 20.5 15.23 20.41 16.805 20.235C18.055 20.095 19.07 19.1 19.215 17.86C19.405 16.255 19.5 14.62 19.5 13V11Z\" fill=\"#110F0E\" fill-opacity=\"0.54\"\u002F>\n\u003C\u002Fsvg>\n","\u002Ficons_24\u002FEncyclopedia.svg","3. Get the journal to your email","After your consultation with the vet, you’ll get an email with the full record of your pets symptoms and the vet's recommendation.",[630],{"icon":631,"anchorText":40,"targetUrl":641},{"url":632,"inlineSvg":633,"value":640},"https:\u002F\u002Fcms.firstvet.com\u002Fassets\u002Fstatic\u002Ficons\u002Fpictogram_24\u002FBooking.svg",{"inner":634,"attr":635},"\n\u003Cpath d=\"M11 10.5C11 11.605 10.105 12.5 9.00003 12.5C7.89503 12.5 7.00003 11.605 7.00003 10.5C7.00003 9.395 7.89503 8.5 9.00003 8.5C10.105 8.5 11 9.395 11 10.5ZM21.235 17.585C21.025 19.47 19.54 20.995 17.65 21.215C16.02 21.405 14.385 21.5 12.75 21.5H11.25C9.61503 21.5 7.98003 21.405 6.35503 21.215C4.46003 20.995 2.98003 19.47 2.77003 17.585C2.41503 14.4 2.41503 11.105 2.77003 7.915C2.98003 6.03 4.46503 4.505 6.35503 4.285C6.73503 4.24 7.12003 4.2 7.50003 4.17V1.5H9.00003V4.065C9.75003 4.02 10.5 4 11.25 4H12.75C13.5 4 14.25 4.02 15 4.065V1.5H16.5V4.17C16.885 4.205 17.265 4.245 17.645 4.285C19.54 4.505 21.02 6.03 21.23 7.915C21.59 11.105 21.59 14.395 21.235 17.585ZM19.745 8.08C19.61 6.88 18.655 5.91 17.475 5.775C15.91 5.595 14.325 5.5 12.75 5.5H11.25C9.67503 5.5 8.09003 5.595 6.52503 5.775C5.34503 5.915 4.39003 6.885 4.25503 8.08C3.91003 11.18 3.91003 14.32 4.25503 17.415C4.39003 18.615 5.34503 19.585 6.52503 19.72C8.08503 19.905 9.67503 19.995 11.25 19.995H12.75C14.32 19.995 15.91 19.9 17.475 19.72C18.655 19.58 19.61 18.61 19.745 17.415C20.09 14.32 20.09 11.18 19.745 8.08Z\" fill=\"#110F0E\" fill-opacity=\"0.54\">\u003C\u002Fpath>\n",{"width":636,"height":636,"viewBox":637,"fill":638,"xmlns":639},"24","0 0 24 24","none","http:\u002F\u002Fwww.w3.org\u002F2000\u002Fsvg","\u002Fpictogram_24\u002FBooking.svg","https:\u002F\u002Faccount.firstvet.com\u002Fuk"]