Vet online

FirstVet lets you meet a veterinarian online via a video call. We'll help you determine whether you need to visit your physical vet or if you can treat your pet online from the comfort of your home. If we can't give immediate treatment, you'll get a referral to your local vet clinic.

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You’ll find us in your FirstVet-app in your mobile.

Instant help or a local referral.
We're open every day 24/7.
Best available price – 25£ (£35 out of hours).

How FirstVet works.

Download the app

Download the FirstVet app from App Store or Google Play. Choose login method and log in.

Book appointment

Add your pets information and describe the symptoms. Choose a time that suits you.

The appointment.

You'll meet a vet via a video call on your smartphone. Open the app when your meeting begins. We'll send you a text to remind your bbefore the consultation begins.

After the consultation.

After your consultation you'll get your pets medical record and recommendations from our veterinarians by email. If needed you will get a referral to your local veterinarian.

Meet our veterinarians

Dr Jessica May

Dr Jessica May

Jessica qualified from the Royal Veterinary College, London in 2012, where, prior to studying veterinary medicine she also graduated with a bachelor’s degree in Veterinary Sciences. Before joining FirstVet Jessica worked in mixed practice and equine practice. Most recently she worked at an equine hospital on the Welsh borders. She is particularly interested in internal medicine and wound healing, as well as veterinary business and innovation.

Dr Emma Bower

Dr Emma Bower

Emma qualified from the University of Liverpool in 2007. Prior to vet school she graduated with a 1st class honours degree in Zoology. Emma worked in mixed practice for two years before becoming a locum Veterinary Surgeon. Her main areas of interest are geriatric dogs and cats, especially chronic pain in dogs and rehabilitation of dogs either due to age changes or due to trauma. She has plans to undertake further studies in canine and feline behaviour. Emma joined FirstVet UK in March 2019, and has her own pack of three dogs.

Dr Eve Hanks

Dr Eve Hanks

Eve graduated from the University of Edinburgh vet school in 2011 and has since worked with farm animals, horses and companion animals. She recently completed a PhD at the University of Glasgow and now combines her work at FirstVet with clinical pathology for Scotland’s Rural College. She has a keen interest in medicine and in parasitology.

Download the FirstVet app