Pet parent talking to a veterinarian in the FirstVet app

Your online vet clinic

Get fast advice, trusted care and the right pet supplies – every day, all year round.
4.9App Store
1 millionVideo calls
98%Happy customers

How to use FirstVet

1. Book an appointment

Download our app, register your pet and describe your pet's symptoms. Choose a time that suits you.

2. Consult with a vet via video call

Get advice from an experienced FirstVet vet through a video call. You’ll get a reminder by text shortly before the video call starts.

3. Get the journal to your email

After your consultation with the vet, you’ll get an email with the full record of your pets symptoms and the vet's recommendation.

Unlimited vet access with your pet insurance

Online visits through FirstVet are included free of charge with over 20 well-known pet insurances in the UK. If you're not registered with one of our partners below, regular prices apply.

Why FirstVet?

Our experienced veterinarians assess your pet from a distance, and will always refer you to a clinic if needed. 

Tip – register your pet today

It feels good to be prepared. By registering your pet in advance, you can get quick and easy help from our veterinarians when you need it most.

Illustration Vet Army 2

FirstVet - meet a vet online

We provide advice and simple suggestions for things that you can do at home to help your pet. Our vets are here to help with all your pet health questions and symptoms, such as vomiting, diarrhoea, skin problems, first aid, nutrition and behaviour. The vets can help you decide whether an issue is an emergency, or when to visit a vet clinic. If your pet needs to visit a vet for an examination or treatment, then you will be directed to your registered vet. If you do not have a registered practice, our vets will help you to find your nearest open veterinary clinic.
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With FirstVet, the vet clinic and pet shop are only one tap away. Get fast advice, trusted care and the right pet supplies – every day, all year round.


25 Horsell Road


N5 1XL