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Virtual care FAQ

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FirstVet connects pet owners with experienced veterinarians through convenient video consultations. Our veterinarians can provide professional advice and guidance to help you better understand your pet’s situation and what to do next.

The services available during a virtual consultation may vary depending on your location and applicable state veterinary laws and regulations.

Virtual consultations make it easier to connect with a veterinarian from wherever you are. They can save you the time and stress of traveling to a clinic when an in-person visit may not be needed and can be especially helpful for pets that find travel or clinic visits stressful.

A FirstVet veterinarian can provide professional advice and guidance and help you understand what to do next, including whether your pet may need in-person veterinary care and how urgently they should be seen.

Veterinary laws and regulations vary by state, including the requirements for establishing a veterinarian-client-patient relationship (VCPR). A VCPR is the professional relationship that allows a veterinarian to provide certain patient-specific veterinary services, such as diagnosing, treating, or prescribing medication.

FirstVet provides services in accordance with the laws and regulations that apply in your location. This means the services available during your consultation may vary depending on where you and your pet are located.

We have licensed veterinarians in almost every state. Please see below a list of our veterinarians and the states in which they are licensed.

Licensed Veterinarians Across States
Name State
Aimee WongCA
Ashley WordNC, VA, VT
Cindy McCauley-AtkinsonTX, NY
Diana LopezCA
Elizabeth WessonFL
Emilee ReppID, WA
J. Nikki JohnsonCO, NC, CA, FL
Julie MorrisNY
Julie NapierNJ, NY, IA
Katherine PedersonMN, AZ
Kirstin KampsCA
Lauren AderholdtTX
Lauren HulseAZ, CA
Leah TalesnickMA, VA, NY, CA, NJ, DC, MD, VT
Lesli ReiffVA, OH, FL, ID, PA, NJ, DC
Lisa CoderSD, VT
Maria CrispellNY
Monique LewisonNY, NJ, TN, ID, DC
Nilufer WilkinsFL, VT
Patricia BanksTX, AZ, VA, NY, NJ, MI
Prudence WalkerFL, GA
Rebecca BohlmannMN, WI
Roger ChaseID, WA
Sally WixsonNJ
Terri HillCA
Tracy YoungNY
Victoria LamaCA, ID, NJ, NY, VA, FL, OH, VT
Whitney CollinsMO, CA
Zack BeresinPA, NJ, NY

Download the FirstVet app and create an account for you and your pet. When booking an appointment, you’ll answer a few questions about your pet and your concerns, and you can upload photos or videos where helpful.

During your scheduled video consultation, your FirstVet veterinarian will discuss your concerns, answer your questions, and provide general advice and guidance on what to do next. If your pet may need in-person veterinary care, your vet can help you understand the appropriate next steps and how urgently your pet should be seen.

The services available during your consultation may vary depending on your location and applicable state veterinary laws and regulations.