Speak to a vet online

  • Included free as part of many pet insurance policies
  • Help, treatment and if you need it, a referral to your local vet
  • Open 24/7, 365 days a year

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Unlimited access is included as part of many pet insurance policies

Pet insurers and leading pet care brands often provide access to FirstVet for their customers. If you do not have FirstVet provided by one of our partners below, regular prices apply.

How to use FirstVet

1. Book an appointment

Download our app, register your pet and describe your pet's symptoms. Choose a time that suits you.

2. Consult with a vet via video call

Get advice from an experienced FirstVet vet through a video call. You’ll get a reminder by text shortly before the video call starts.

3. Get the journal to your email

After your consultation with the vet, you’ll get an email with the full record of your pets symptoms and the vet's recommendation.

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Tip – register your pet today

It feels good to be prepared. By registering your pet in advance, you can get quick and easy help from our veterinarians when you need it most.

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Illustration Vet Army 2

FirstVet - meet a vet online

We provide advice and simple suggestions for things that you can do at home to help your pet. Our vets are here to help with all your pet health questions and symptoms, such as vomiting, diarrhoea, skin problems, first aid, nutrition and behaviour. The vets can help you decide whether an issue is an emergency, or when to visit a vet clinic. If your pet needs to visit a vet for an examination or treatment, then you will be directed to your registered vet. If you do not have a registered practice, our vets will help you to find your nearest open veterinary clinic.

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