PitPat - 3 free visits

As a PitPat customer, you get a total of 3 consultations per year with FirstVet for health conditions. FirstVet can also give you advice about all aspects of your pet's health and wellbeing, including preventative care and nutrition.

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FirstVet is included in your PitPat membership

As a PitPat customer, consultations with FirstVet are free. FirstVet can also give you advice about all aspects of your pet's health and wellbeing, including preventative care and nutrition.

✓ Included for free with your subscription

✓ FirstVet is open 24/7, 365 days per year

✓ 65% of cases are solved at home

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Who is PitPat?

PitPat is the UK’s number one dog monitor. PitPat was designed with vets, and an increasing number of practices are recommending PitPat to every dog owner. Insurance companies too have recognised the health benefits of daily exercise and weight management, and they’re supplying PitPat to their policy-holders.

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How it works

1. Book an appointment

Download our app, register your pet and describe your pet's symptoms. Choose a time that suits you.

2. Consult with a vet via video call

Get advice from an experienced FirstVet vet through a video call. You’ll get a reminder by text shortly before the video call starts.

3. Get the journal to your email

After your consultation with the vet, you’ll get an email with the full record of your pets symptoms and the vet's recommendation.

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PitPat Customer Reviews

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Reena and Rocky

It went really well. The vet was really thorough and so nice. Rocky was happy as he was able to be assessed at home. The follow-up consultation notes are incredibly helpful too. I will definitely use this service again!

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Tracey and Bruno

Brilliant! Very helpful and reassuring. Saved Bruno a stressful trip to the vet

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Karolina and Finnie

Gave me an immediate call anticipating the seriousness of the issue. I followed her advice and Finnie was feeling a bit better that same day!