Why not join our team?
At FirstVet, part of our mission is to bring the best of the digital age to the veterinary profession. This means offering a flexible, enjoyable and well-compensated working environment to our vets. The FirstVet vets are building the future of veterinary telemedicine.
FirstVet operates as a natural first point of touch for pet owners. This means our vets offer initial advice, simple treatment recommendations and if necessary referral to a physical clinic. FirstVet does not provide prescriptions in the UK. For referrals we operate under the RCVS guidance of the more specific the recommendation, the greater likelihood the animal needs to be physically examined.
FirstVet does not receive compensation for referrals. We are not financially associated with any corporate clinical actor or bound to any single pet insurance organisation. FirstVet vets are empowered to give the right advice for the pet at the right time, without worrying about external factors.
The FirstVet veterinary platform and referral system was developed to fit into current patient pathways seamlessly. FirstVet consultations are documented by detailed and systematised patient records which are provided to the owner post consultation and to clinics in the event of a referral. Patients are referred using our clinical map to their preferred clinic, and we never have any financial relationship with clinics. You can trust that we are independent.
FirstVet has an established history of outstanding customer satisfaction. After every consultation owners are asked to leave a star rating and provide feedback. The average is 4.93 stars. This owner satisfaction translates into vet satisfaction, with the FirstVet vets reporting an NPS of +85.