As an NCI customer, consultations with FirstVet for health conditions covered by your policy are free.
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As an NCI customer, consultations with FirstVet for health conditions covered by your policy are free. FirstVet can also give you advice about all aspects of your pet's health and wellbeing, including preventative care and nutrition.
✓ Included for free with your insurance policy
✓ FirstVet is open 24/7, 365 days per year
✓ 65% of cases are solved at home
NCI is a Covéa pet insurance brand. With over 60 years of trading experience, Covéa Insurance is a leading UK insurer serving over 2 million policyholders. They are perfectly placed with the knowledge and expertise to look after a diverse range of insurance needs.Visit NCI
Download our app, register your pet and describe your pet's symptoms. Choose a time that suits you.
Get advice from an experienced FirstVet vet through a video call. You’ll get a reminder by text shortly before the video call starts.
After your consultation with the vet, you’ll get an email with the full record of your pets symptoms and the vet's recommendation.
It was great and gave me such peace of mind that Harry was not seriously injured.
Really well! Oakley had started to be sick and the vet was really helpful. She gave a thorough review of him and his symptoms and offered great advice.
Our FirstVet consultation was fantastic. Javier was professional but also very kind and concerned for Rosie. I was very impressed!