NCI - unlimited free visits

As an NCI customer, consultations with FirstVet for health conditions covered by your policy are free.

FirstVet is included in your pet insurance from NCI

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Book a consultation

As an NCI customer, consultations with FirstVet for health conditions covered by your policy are free. FirstVet can also give you advice about all aspects of your pet's health and wellbeing, including preventative care and nutrition.

✓ Included for free with your insurance policy

✓ FirstVet is open 24/7, 365 days per year

✓ 65% of cases are solved at home

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Who are NCI?

NCI is a Covéa pet insurance brand. With over 60 years of trading experience, Covéa Insurance is a leading UK insurer serving over 2 million policyholders. They are perfectly placed with the knowledge and expertise to look after a diverse range of insurance needs.

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How it works

1. Book an appointment

Download our app, register your pet and describe your pet's symptoms. Choose a time that suits you.

2. Consult with a vet via video call

Get advice from an experienced FirstVet vet through a video call. You’ll get a reminder by text shortly before the video call starts.

3. Get the journal to your email

After your consultation with the vet, you’ll get an email with the full record of your pets symptoms and the vet's recommendation.

Book an appointment

NCI Customer Reviews

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Charmaine and Harry

It was great and gave me such peace of mind that Harry was not seriously injured.

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Rachel and Oakley

Really well! Oakley had started to be sick and the vet was really helpful. She gave a thorough review of him and his symptoms and offered great advice.

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Sarah and Rosie

Our FirstVet consultation was fantastic. Javier was professional but also very kind and concerned for Rosie. I was very impressed!