- Our services
Co-op - Unlimited free visits
As a Co-op customer, consultations with FirstVet for health conditions covered by your policy are free. FirstVet can also give you advice about all aspects of your pet's health and wellbeing, including preventative care and nutrition.
FirstVet is included in your pet insurance from Co-op
As a Co-op customer, consultations with FirstVet for health conditions covered by your policy are free. FirstVet can also give you advice about all aspects of your pet's health and wellbeing, including preventative care and nutrition.
✓ Included for free with your insurance policy
✓ FirstVet is open 24/7, 365 days per year
✓ 65% of cases are solved at home
Who is Co-op?
Co-op Insurance Services are part of Co-op Group, one of the world’s largest consumer co-operatives, owned by millions of members.
How it works
1. Book an appointment
Download our app, register your pet and describe your pet's symptoms. Choose a time that suits you.
2. Consult with a vet via video call
Get advice from an experienced FirstVet vet through a video call. You’ll get a reminder by text shortly before the video call starts.
3. Get the journal to your email
After your consultation with the vet, you’ll get an email with the full record of your pets symptoms and the vet's recommendation.
With FirstVet, the vet clinic and pet shop are only one tap away. Get fast advice, trusted care and the right pet supplies – every day, all year round.
FIRSTVET UK LTD
25 Horsell Road
London
N5 1XL
United Kingdom