As an LV= customer, consultations with FirstVet for health conditions covered by your policy are free. FirstVet can also give you advice about all aspects of your pets health and wellbeing, including preventative care and nutrition.
As an LV= pet insurance existing customer, we have arranged for you to experience 24/7 free access to video consultations with qualified vets, through our new partnerships with FirstVet.
With the FirstVet service, you can video chat with a vet if you are worried about your pet’s health but aren’t sure if they need to visit a vet. Many conditions can be solved in the comfort of your own home!
FirstVet’s experienced vets can provide advice, treatment recommendations and a referral to your local vet practice, if necessary.
Using FirstVet won’t affect your premium and there’s no excess to pay for this service either.