PETtrac - unlimited free visits

As a PETtrac customer, consultations with FirstVet for health conditions covered by your policy are free.

FirstVet is included in your pet insurance from PETtrac

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Book a consultation

As a PETtrac customer, consultations with FirstVet for health conditions covered by your policy are free. FirstVet can also give you advice about all aspects of your pet's health and wellbeing, including preventative care and nutrition.

✓ Included for free with your insurance policy

✓ FirstVet is open 24/7, 365 days per year

✓ 65% of cases are solved at home

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Who is PETtrac

PETtrac is a Covéa pet insurance brand. With over 60 years of trading experience, Covéa Insurance is a leading UK insurer serving over 2 million policyholders. They are perfectly placed with the knowledge and expertise to look after a diverse range of insurance needs.

Who is PETtrac

How it works

1. Book an appointment

Download our app, register your pet and describe your pet's symptoms. Choose a time that suits you.

2. Consult with a vet via video call

Get advice from an experienced FirstVet vet through a video call. You’ll get a reminder by text shortly before the video call starts.

3. Get the journal to your email

After your consultation with the vet, you’ll get an email with the full record of your pets symptoms and the vet's recommendation.

Book an appointment

PETtrac Customer Reviews

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Ricky with Jess and Elgar

The vet was so helpful with Jess and Elgar. She gave us great tips to help make mealtimes a calmer experience for everyone.

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Abigail and Arthur

It went so well, Dr Victoria Tilston was so reassuring about Arthurs blisters on his tummy

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Haley and Bruno

We had to call the vet at 9.15 on a Sunday night, we got an appointment within ten minutes and Bruno was seen by a lovely lady who was very helpful!