VetsMediCover - unlimited free visits

As a VetsMediCover customer, consultations with FirstVet for health conditions covered by your policy are free.

FirstVet is included in your pet insurance from VetsMediCover

As a VetsMediCover customer, consultations with FirstVet for health conditions covered by your policy are free. FirstVet can also give you advice about all aspects of your pet's health and wellbeing, including preventative care and nutrition.

✓ Included for free with your insurance policy

✓ FirstVet is open 24/7, 365 days per year

✓ 65% of cases are solved at home

Who is VetsMediCover?

VetsMediCover is a Covéa pet insurance brand. With over 60 years of trading experience, Covéa Insurance is a leading UK insurer serving over 2 million policyholders. They are perfectly placed with the knowledge and expertise to look after a diverse range of insurance needs.

Visit VetsMediCover

How it works

1. Book an appointment

Download our app, register your pet and describe your pet's symptoms. Choose a time that suits you.

2. Consult with a vet via video call

Get advice from an experienced FirstVet vet through a video call. You’ll get a reminder by text shortly before the video call starts.

3. Get the journal to your email

After your consultation with the vet, you’ll get an email with the full record of your pets symptoms and the vet's recommendation.

VetsMediCover Customer Reviews

Keith and Myla

Keith and Myla

Myla our bouncy Vizsla suddenly fell ill for no apparent reason, we monitored her condition for a couple of hours and decided we needed an expert consultation. Made contact with firstvet and 15 minutes later we had a successful consultation, providing guidance and reassurance- 24 hrs later and without a visit to the emergency veterinary surgery she is back to her normal demanding self!

Sue and Penny

Sue and Penny

My pug penny was acting strange and obviously, in a lot of pain, we were worried, thought it could be an upset tummy but talking to the vet, helped ease my mind.

Georgie and Luna

Georgie and Luna

It went very smoothly and the Dr I spoke with was very lovely and extremely helpful. She advised me to take my rabbit Luna, straight to the emergency hospital for treatment. Thank god she did because my baby had gut issues... But thankfully now she is well on the mend :-) Thanks so much for helping me help her!

With FirstVet, the vet clinic and pet shop are only one tap away. Get fast advice, trusted care and the right pet supplies – every day, all year round.


25 Horsell Road


N5 1XL